This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.soapatopia.com.

Personal Information We Collect

1. Device Information

When you visit the website, we automatically collect certain details about your device, including:

• Web browser type
• IP address
• Time zone
• Installed cookies
• Web pages or products viewed
• Websites or search terms that referred you to our site
• Interaction patterns with the website

We collect this information through:

• Log Files: Tracks site interactions, including IP address, browser type, internet service provider, referring/exit pages, and timestamps.
• Web Beacons, Tags & Pixels: Electronic files used to monitor browsing behavior.

2. Order Information

When you make a purchase or attempt to do so, we collect:

• Name
• Billing and shipping address
• Payment details (credit/debit card numbers, UPI ID, bank account number, IFSC code, etc.)
• Email address
• Phone number

This data, combined with Device Information, is referred to as Personal Information in this policy.

How We Use Your Personal Information

1. Order Information Usage

We use Order Information to:

• Process payments and fulfill orders
• Arrange shipping and send invoices/order confirmations
• Communicate with you regarding your order
• Screen for potential risk or fraudulent transactions
• Provide relevant product or service updates (as per your preferences)

2. Device Information Usage

We use Device Information to:

• Detect and prevent fraudulent activities
• Improve website functionality and user experience
• Analyze website traffic and customer behavior
• Evaluate the effectiveness of marketing campaigns

Do Not Track

Our data collection and usage practices remain unchanged when we receive a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to:

• Access the personal information we hold about you
• Request corrections, updates, or deletions of your data

To exercise these rights, contact us at support@soapatopia.com.

Please note that your data may be transferred outside of Europe, including to Canada and the United States, for processing.

Data Retention

We store your Order Information for record-keeping unless you request its deletion.

Minors

Our website is not intended for individuals under 18 years of age.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Contact Us

For any suggestions, concerns, or complaints, please contact us via email at support@soapatopia.com.