Shipping Policy Effective Date: January 1st 2018 Thank you for choosing SOAPATOPIA for your shopping needs. We strive to provide you with high-quality products and exceptional customer service. This Shipping Policy outlines the terms and conditions regarding the shipping of your orders. 1. Order Processing: All orders placed on our website will be processed within 3 TO 4 business days from the date of order placement. Once your order is confirmed and payment is successfully processed, we will begin preparing your items for shipment. 2. Shipment Method: We partner with reliable courier services to ensure the safe and timely delivery of your purchases. The shipping method selected during checkout will determine the estimated delivery time and any associated costs. 3. Estimated Delivery Time: The estimated delivery time provided during checkout is an approximation and may vary due to factors beyond our control, such as weather conditions, customs clearance in case of international shipments and unforeseen logistical issues. 4. Tracking Information: Upon shipment, you will receive an email/ whats app/ sms notification containing tracking information for your order. This information will allow you to monitor the progress of your shipment and receive updates on its status. 5. Responsibility Transition: Once your order is handed over to our courier partner, our responsibility for the order ends. Any further handling, transportation, and delivery-related matters become the responsibility of the courier service. We are not liable for any delays, damages, or losses incurred during transit. NO REFUNDS WILL BE GIVEN 6. Address Accuracy: It is the customer's responsibility to ensure that the shipping address provided during checkout is accurate and complete. We will not be held responsible for orders delivered to incorrect addresses due to customer-provided information. 7. Shipping Charges: Shipping charges, if applicable, will be displayed during the checkout process. These charges are determined based on the shipping method selected and the destination of the order. 8. Shipping Restrictions: Some items may have shipping restrictions or be prohibited in certain locations due to legal or regulatory reasons. It is the customer's responsibility to be aware of any such restrictions and comply with them. 9. Order Tracking: You can track the status of your order using the provided tracking number on the courier service's website. Please note that tracking information may take some time to update after your order is shipped. 10. Lost or Damaged Shipments: In the unfortunate event that your order is lost or damaged during transit, we will work with the courier service to initiate an investigation. While we will do our best to assist in resolving such issues, we cannot guarantee outcomes beyond our control. By placing an order with SOAPATOPIA, you acknowledge and agree to the terms outlined in this Shipping Policy. We value your business and are here to assist you with any questions or concerns you may have regarding the shipping of your orders. If you have any questions or require further clarification, please don't hesitate to contact our Customer Support team at SUPPORT@SOAPATOPIA.COM Thank you for choosing SOAPATOPIA! Sincerely, TEAM SOAPATOPIA, SALEM ///TERMS AND CONDITIONS/// Effective Date: 1ST JANUARY 2018 Welcome to WWW.SOAPATOPIA.COM! We are excited to have you as a valued customer. Please carefully read and understand the following Terms and Conditions before using our website. By accessing and using our website, you agree to comply with these terms. If you do not agree with these terms, please refrain from using our website. 1. Acceptance of Terms: By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. These terms may be updated from time to time, and your continued use of the website after any changes indicates your acceptance of the updated terms. 2. Intellectual Property: All content, images, logos, trademarks, and intellectual property displayed on the website are the property of [Your Cosmetics Company Name]. You are granted permission to use the website for personal, non-commercial purposes only. Any unauthorized use of our intellectual property is strictly prohibited. 3. Product Information: We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy of such information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice. 4. Product Purchases: When you purchase products from our website, you agree to provide accurate and complete information, including your shipping address and payment details. By completing a purchase, you confirm that you are authorized to use the provided payment method. 5. Order Acceptance: After you place an order, you will receive an email confirming receipt of your order. This email does not constitute acceptance of your order, which is subject to availability, verification, and our approval. We reserve the right to refuse or cancel any order, even after it has been confirmed, for reasons including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity. 6. Shipping and Delivery: Please refer to our Shipping Policy(MENTIONED ABOVE) for information regarding shipping methods, delivery times, and associated charges. Once your order is handed over to the courier, our responsibility ceases, and any issues with shipping or delivery become the responsibility of the courier service. NO REFUNDS WILL BE PROVIDED 7. Privacy Policy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information when you use our website. 8. User Content: By submitting reviews, comments, or any other content to our website, you grant [Your Cosmetics Company Name] a non-exclusive, royalty-free, perpetual, and irrevocable right to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in any media. 9. Limitation of Liability: In no event shall [Your Cosmetics Company Name] be liable for any direct, indirect, incidental, special, or consequential damages arising from your use of our website, products, or any content provided. 10. Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of SALEM JURISDICTION. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in SALEM JURISDICTION. Thank you for choosing SOAPATOPIA! If you have any questions or concerns about these Terms and Conditions, please contact us at SUPPORT@SOAPATOPIA.COM Sincerely, WWW.SOAPATOPIA.COM SALEM